Privacy Policy

Introduction

This Privacy Policy describes how Reezer ("Company", "we", "us", "our") collects, uses, and protects information when you use Encer.

1. Information We Collect

We may collect:

- Account information (name, email, profile details).

- Workspace and usage data (activity logs, preferences, device/browser data).

- Transaction data (billing and subscription metadata).

- Communications you send to us (support requests, feedback).

2. How We Use Information

We use collected information to:

- Provide, operate, and maintain the service.

- Authenticate users and secure accounts.

- Process billing and subscription management.

- Improve features, reliability, and performance.

- Communicate service updates, support responses, and legal notices.

3. Legal Bases for Processing

Where applicable, we process personal data based on:

- Performance of a contract.

- Legitimate interests.

- Compliance with legal obligations.

- Consent (where required).

4. Sharing of Information

We may share information with:

- Service providers that help deliver the platform (hosting, analytics, billing, support).

- Legal and regulatory authorities when required by law.

- Corporate successors in connection with mergers, acquisitions, or restructuring.

We do not sell personal information.

5. Data Retention

We retain information for as long as necessary to provide the service, satisfy legal obligations, resolve disputes, and enforce agreements.

6. Security

We implement reasonable technical and organizational safeguards to protect personal data. No method of transmission or storage is completely secure.

7. International Transfers

If data is transferred across jurisdictions, we apply appropriate safeguards as required by applicable law.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object to or request portability where applicable.

To exercise rights, contact: info@encer.do

9. Cookies and Similar Technologies

We may use cookies and similar technologies to support authentication, preferences, analytics, and product performance.

10. Children's Privacy

The service is not directed to children under the age required by applicable law, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version and update the "Last updated" date.

12. Contact

For privacy-related questions, contact us at: info@encer.do